FAQs

Yes, the kennels & cattery pens have thermostatic controlled heaters which come on automatically during cold weather

No, we supply your dogs and cats food but if your pet is on a specialist diet or you wish to use your normal food, then you may of course bring it with you.

We use Kuranda raised beds with blankets or vet bedding and have an array of toys and balls but you are most welcome to bring your own. Please be advised that anything brought to the kennels is at the owners’ risk

Yes, we are happy to administer medication including injections and unlike many of our competitors, we are happy to do this free of charge

Yes, at least 5 times a day, watch our video's to see the happy dogs playing off lead in our secure play area

Yes, you are welcome to bring toys and your cats favourite bed if you want to, we also have large cat scratchers in every pen for your cats pleasure

N0, under no circumstances will we accept non vaccinated pets

Yes, we welcome and openly encourage all customers to view our establishment. We want every customer to feel happy that they have made the right decision about where and who is going to be looking after the four legged family member

No, we prefer to avoid any chance of accidents happening and the dogs are very happy playing with a member of staff. We would however socialise puppies of the same age and size with the owner's permission

Yes, both Dean and Natalie love the cats and cuddles is a major part of their fun filled day

No, we prefer to dedicate all of our time to the cats and dogs who come to stay

Yes, we have a qualified groomer who loves to make your best friend all clean and smelling lovely before they go home, please ask for a quote when booking your dog into the kennels

This is where Silver Birch excels. We pride ourselves on making every dogs stay a pleasurable one and work extremely hard to help the nervous and scared dogs to overcome their fears. It's all about time, patience and love and we have that in abundance. Please feel free to call us and perhaps arrange to come and visit with your doggy, so that together we can help you and your best friend.