Testimonials

Testimonials

We at Silver Birch would love to hear about the experience you have had with us. Please complete the comments box below with your testimonial.

Our most recent testimonials, which says everything about us

We have a Basset Hound with a nervous demeanor and aggressive tendencies, so a kennel stay can be stressful for all parties involved – our dog, the kennel staff, and my husband and me. I tried multiple kennels in the Cambridgeshire area, each for a short test period, and all of them were nightmarish experiences. That’s why I was delighted to discover Silver Birch! Dean and his staff have been nothing but patient with our dog, going above and beyond to make him feel comfortable. Now, instead of attacking them, our dog loves to hang out with the kennel staff … it’s nothing short of a miracle! Although it is almost an hour drive each way to drop off or pick up our dog, it is well worth the extra time. Our dog is never stressed out when I pick him up, and we are not stressed out about leaving him, which means we can enjoy our vacation knowing he is in good hands. Because of our wonderful experience, I would recommend Silver Birch to anyone.

Carmen Coker and Tux the Basset - 16th September 2012

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It is so difficult to leave a dog in a kennel while you are away. But from the day I met Dean, I knew that my Boston Terrier wasn't in a traditional kennel... he was so well taken care of! It was clear from the beginning that Dean and his team care so much about the animals that stay with them. They knew all about my dog's quirks and kept him happy. For the first time, my dog was not ready to come home when I came to collect him. I am using Silver Birch again for a couple of weeks, knowing that my dog will be very well looked after!

Diane Crawford, Suffolk - 8th August 2012

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Recently, my husband and I needed to find a kennel for our rescue dog. I had read a testimonial about Dean at Silver Birch so off we went with our dog to meet him. Dean was incredibly calm and responded well to our reportedly 'troubled' rescue dog. It was reassuring to have a conversation with someone who understands dogs as well as Dean does. The kennels are secure and really well laid out. So now we can take a holiday knowing that our very special boy will be in safe hands. Thanks Dean. We are chuffed to have found you.

Karen Reeve, East Anglia - 24th July 2012 

Here are some more comments from our happy customers:

Well it had taken me some time to write my review from Aug 09, and my dogs have stayed with Dean 3 times since then! I cannot express enough how happy I am with the care and attention my dogs received during their stays at Silver Birch Kennels. The attention to detail for each dog is fantastic and I can honestly say I don’t worry about my boys whilst I am away. Dean is so focused on the dogs as individuals, and as I have one old dog with medical problems who can fret in kennels and not eat, this is so important to me. His contact with me whilst I was away was always excellent, reassuring me my dogs were fine. He even went beyond that and replied to me when I text him from Canada! Silver Birch understood these needs and housed my dogs in a quiet section so my old dog would get peace and quiet, fed them separately at my request and took the time to encourage my old dog to eat well, which he did the whole stay. This is a first as he usually goes right off his food at kennels, so what a good sign for Silver Birch kennels' care! Each time my dogs now visit, they are happy and excited on arrival, and they are relaxed and happy on departure. The kennels they have stayed in are always clean, no smell and the other residents always look relaxed and settled. I would recommend Silver Birch to anyone and have friends who now also board their dogs here, agreeing that it is the best kennels with doggy A1 care! Emma Garland, Cambridgeshire

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