Caring. Friendly. Welcoming.

Well it had taken me some time to write my review from Aug 09, and my dogs have stayed with Dean 3 times since then! I cannot express enough how happy I am with the care and attention my dogs received during their stays at Silver Birch Kennels. The attention to detail for each dog is fantastic and I can honestly say I don’t worry about my boys whilst I am away. Dean is so focused on the dogs as individuals, and as I have one old dog with medical problems who can fret in kennels and not eat, this is so important to me. His contact with me whilst I was away was always excellent, reassuring me my dogs were fine. He even went beyond that and replied to me when I text him from Canada! Silver Birch understood these needs and housed my dogs in a quiet section so my old dog would get peace and quiet, fed them separately at my request and took the time to encourage my old dog to eat well, which he did the whole stay. This is a first as he usually goes right off his food at kennels, so what a good sign for Silver Birch kennels' care! Each time my dogs now visit, they are happy and excited on arrival, and they are relaxed and happy on departure. The kennels they have stayed in are always clean, no smell and the other residents always look relaxed and settled. I would recommend Silver Birch to anyone and have friends who now also board their dogs here, agreeing that it is the best kennels with doggy A1 care! Emma Garland, Cambridgeshire